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sharing and learning manager

Date: 07-Apr-2021

Location: Tunis, Middle East and North Africa, TN

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. 
We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. 
These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.


Pay Band: 6/G
Location: Tunisia
Contract type: fixed term local contract from May/June 2021 – Nov 2021 with a possibility of extension
Salary:  TND 2745.67
Closing date and time: 14 April 2021 (23:59 GST Time)

Please note that all applications for this post should be submitted in English. It is advisable to apply in advance to avoid any technical issues at the last moment.


About us:
The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.


We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Last year we reached over 80 million people directly and 791 million people overall including online, broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.


Under the supervision of the head of operations, and in close collaboration with all departments of the project, the Sharing and Learning project manager is the go-to person for the implementation of Tfanen’s learning & sharing activities.


With the support of the head of operations and the learning and sharing advisor, he/she develops detailed plans, ensures resource availability and allocation, and delivers every learning & sharing activity on time within budget and scope.


In particular, he/she coordinates third party human resources (facilitators, trainers, and any other needed expertise) and communicates within the team and with all stakeholders to ensure that the learning & sharing activities (including but not limited to the “labs” and mentoring schemes) are delivered on time and produce the desired results.


He/she works in autonomy to be the focal point of the beneficiaries, ensures the quality of the learning & sharing services proposed to them and ultimately their satisfaction and progress.

He/she monitors, reports and documents progress, opportunities, issues, risks and required adjustments related to the project’s sharing and learning activities. The role will support the achievement of British Council corporate standards and the achievement of relevant policies and procedures.


Main Opportunities/ Challenges:

  • The Tfanen project is entering a new phase during which the sharing and learning activities will witness a ramp-up. With this, a vital part of this role is to ensure that the updated approach of each sharing and learning activity is successfully embedded.
  • Frequent travel within the country to conduct context analysis visits and attend activities


Main Accountabilities:
Sharing and learning project management (100%)
Research and design phase

  • With the support of the head of operations, conducts and reports on necessary context analysis/fieldwork/desk research related to the sharing and learning activities. 
  • In coordination with the ‘public service initiative manager’ and Tfanen team, contributes to coherence between “learning & sharing” and the project support to Tunisian cultural public services. 
  • Prepares successful activity implementation by identifying opportunities and risks at the local level, as well as by maintaining good relationships with the relevant local stakeholders (local authorities, civil society activists, private sector etc.)
  • Benchmarks and advises on British Council or external good sharing and learning practices.


Implementation Phase

  • Under the supervision of the head of operations, and with the support of the sharing and learning advisor, designs, plans and attends the projects sharing and learning activities, making sure that they are delivered on time and within budget and scope.
  • Monitors the quality of the sharing and learning outputs and make necessary adjustments to keep it to the highest standards.
  • Manages the relationship between Tfanen and the third party human resources (facilitators, trainers, and any other needed expertise) necessary for the sharing and learning activities.
  • Manages the relationship between Tfanen and the beneficiaries of the sharing and learning activities. Provides them with continuous support notably by connecting them to visibility, mentoring, capacity building or funding opportunities within or outside Tfanen.
  • In coordination with the communication manager, represents the Tfanen project during events and in the media when needed.


Monitoring and Evaluation

  • In coordination with the MEL department, collects and disseminates lessons learned to enable teams to repeat successes, acting on lessons learnt and improving the quality of events and their outcomes.
  • In coordination with the MEL department, reports on achievement and progress of the sharing and learning activities, when required and notably to contribute to the annual report. This includes follow up on any projects that may have be generated as a result of sharing and learning activities.


Managing self & others

  • Plans and prioritises own work activities, responding to changing requirements to ensure effective delivery of responsibilities over monthly/annual time horizon
  • Tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, in order to ensure efficient delivery of services.  Monitors task completion to agreed quality and time standards.


About You: 
We are looking for someone with:

  • Excellent verbal and writing communication skills in Arabic, French and English
  • University degree 
  • Relevant work-related experience
  • Learning / training experience 
  • Multi stakeholder management experience
  • The right to work in Tunisia.


Further details:
If you are interested in the post and feel that you are suitable for the role, then we would really like to hear from you. Please apply by 14 April 2021 (23:59 GST Time)


A connected and trusted UK in a more connected and trusted world.


Equality Statement


The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies. 
The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.

The British Council is committed to safeguarding children, young people and adults who we work with.


We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.


Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.


  If you have any problems with your application please email askhr@britishcouncil.org