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Adults Coordinator, Taiwan

Date: 29-Apr-2021

Location: Taipei, East Asia, TW

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.


Contract: Indefinite
Location: Taipei, Taiwan
Pay Band: Coordinator
Salary: 90,000 –112,250 TWD depending on qualifications and experience
Tentative Start Date: September 2021 (depending on pre-appointment screening and visa application)
Advert closing date: 13 May 2021 - 23:59 Singapore Time (GMT +8)


Role Purpose
To promote and ensure quality teaching and effective learning of English.
To support the wider aims of British Council and its cultural relations mission.
To support the Director English in meeting British Council Taiwan strategic objectives.

Main Accountabilities:
•    Support British Council’s global English strategy by maintaining the provision of high-quality Adult teaching in our centres.
•    Delivering teaching to the highest standards of ELT.
•    Enhancing British Council’s reputation as a world authority in ELT.
•    Continuing professional development and sharing of best practice.

•    To teach up to a maximum of 18 hours a week, depending on operational requirements, ensuring teaching meets quality standards and learner needs and expectations.
•    To maintain good relationships with customers and colleagues.
•    To effectively line manage up to five members of staff.
•    To provide high quality training and support to teachers and other staff.
•    To support effective communication with students ensuring we provide an excellent customer care service.

Main duties:
•    To teach up to 18 hours a week of scheduled Adult classes or cover where necessary (cover may include YL classes). 
•    To actively engage in performance management and professional development to ensure quality and high standards in teaching and learning.
•    To provide support and training for all Adult English products.
•    To support and motivate teachers to deliver excellent quality lessons in line with our Adult strategy.
•    To cover for the Senior Teacher Adults in their absence.
•    To help deliver induction for new teachers on the Adult products.
•    To liaise with the academic teams to ensure adequate training is provided on training days for teaching Adults.
•    To contribute to the development of the Adult English course offer and value-added services such as: (1) student consultations; (2) additional products (short courses, workshops, holiday courses); (3) external events (e.g. student demos, social events).
•    To contribute to the development of Adult syllabus documents and teacher resources.
•    To support local marketing and promotional strategies.
•    To assist the teaching centre team in delivering excellent customer service.
•    To work proactively as a member of the academic team.
•    To participate in the regional Adult Product Delivery Group.
•    To monitor student attendance and assessment input by teachers.
•    To contribute to the development, evaluation and improvement of English language courses in order to meet students’ needs by actively working as member of the academic team.
•    Provide duty management cover. 
•    To attend academic team meetings as required.
•    To assist in recruitment and interviews as required.
•    To visit Shipai teaching centre when necessary.
•    To ensure safeguarding and guidelines are applied and upheld in line with standards and policy for the following areas:
     o    Child protection 
     o    Equality, Diversity and Inclusion, especially with regard to children with Special Educational Needs
     o    Health and Safety 


•    Recognised diploma in EFL i.e. DELTA/Trinity Diploma (completed or in process)
•    University degree
•    At least 4 years relevant teaching experience post qualification. 
•    TEFL Q (DELTA, Dip TESOL or equivalent)
•    Experience in teaching relevant courses:
     o    Young Learners 
     o    Adults 
     o    Experience in training and developing teachers


•    Enjoy 35 days of annual leave plus public holidays
•    We will arrange your visa and work permit.

•    We will pay for quarantine facilities and also pay the applicable pro-rata basic salary for the period of quarantine. 
•    Transfer Package – for those recruited outside Taiwan only
•    Medical allowance
•    Professional development opportunities – we offer a broad range of professional courses to large corporations and that is available for our staff members too! 


Additional Information
The post holder must have the right to work in Taiwan.



A connected and trusted UK in a more connected and trusted world.


Equality Statement


The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies. 
The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.

The British Council is committed to safeguarding children, young people and adults who we work with.


We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.


Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.


  If you have any problems with your application please email askhr@britishcouncil.org

<span style="font-family:"Times New Roman",serif"><span style="font-family:"72",sans-serif">Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.