Teaching Centre Marshall, Tampines Centre

Date: 05-Jan-2022

Location: Singapore, East Asia, SG

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.


Contract: 1 year, fixed term contract
Location: Tampines Centre, Singapore
Salary: SGD 1,500 per month (part-time, 28 hours per week)
Start Date: ASAP
Closing Date: 18 January 2022 - 23:59 Singapore Time (GMT +8)

Role Purpose

To provide ongoing support to staff and customers both inside and outside the classroom and contribute towards the smooth running of the Young Learner Programmes in Singapore.


Main accountabilities but not limited to the following: 
•    Monitor students in the centre before, between and after classes. In particular, their entry and exit from the premises
•    Ensure children do not enter restricted areas nor cause disturbances on the premises
•    Supervise children who need to leave the classroom  
•    Ensure the British Council Child Protection Policy is followed 
•    Direct parents and students to classes and the customer service team for trial classes
•    Fire Marshall and First Aider in case of emergencies (training to be provided)

•    Support teams across the teaching centres to prepare and maintain materials 
•    Create displays of student work
•    Print, cut and laminate materials

Customer Management
•    Give basic information to parents and students about British Council programmes

Teaching Assistant Onsite Management
•    Support Operations Officers in the timetabling and organising of Teaching Assistants (TAs), particularly during weekend periods.

Teaching Assistant 
•    Communicate with and assist classroom teachers 
•    Help children to settle into the class environment and routines 
•    Manage student book borrowing
•    Guide students when completing written work
•    Encourage participation 

Professional Development
•    Be accountable for own performance and development
•    Complete mandatory British Council training

Other possible responsibilities
•    Work on ad-hoc projects as agreed with the academic management team
•    Help out on Open House days and with Parent-Teacher Meetings
•    Attend team meetings 


•    Good level (IELTS 6) of spoken and written English
Role specific knowledge and experience:
•    Working with children:
  o    Ability to work in a way that promotes the safety and well-being of children
  o    Effective communication and engagement with colleagues and customers
•    Excellent interpersonal and communication skills
•    A positive approach to working with children and the ability to motivate, inspire and build rapport
•    Excellent team working ability

•    Annual leave 
•    Prudential insurance scheme with coverage on Medical, Term Life and Personal Accident 
•    Professional development opportunities – we offer a broad range of professional courses to large corporations and that is available for our staff members too! 

Additional Information
•    As we cannot sponsor work passes, applicants must already have the right to live and work in Singapore.

•    Some unsociable working hours including both Saturdays and Sundays and sometimes evenings.
•    The successful candidate will have a 5-day working week and will receive 2 consecutive days’ leave each week, at present this is likely to be Monday and Tuesday but may change according to centre needs
•    This post will be based at Tampines Centre but may sometimes require travel to other centres when necessary.


A connected and trusted UK in a more connected and trusted world.


Equality Statement


The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies. 
The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.

The British Council is committed to safeguarding children, young people and adults who we work with.


We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.


Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.


  If you have any problems with your application please email askhr@britishcouncil.org

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.