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Senior Programme Manager, SHARE Programme

Date: 08-Apr-2021

Location: Singapore, East Asia, SG

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.


Payband: PB8- local contract


Location: Singapore


Contract type:  Fixed term, till December 2022 


Additional information:

The Role will be on local contract terms and does not include relocation package.

Assistance will be provided to obtain the necessary permits to work in Singapore if the successful candidate does not already have the right to live and work in Singapore.

Role Purpose

The purpose of this role is to provide operational programme management leadership for the delivery of the €5m ASEAN-wide SHARE programme (Support to Higher Education in the ASEAN Region https://www.share-asean.eu/about-share).

You will be responsible of strengthening the Project Management Office by developing the PMO’s capacity, standards and processes in compliance with British Council and EU systems and processes.
You will provide oversight and leadership of operational programme/contract/business/ delivery management standards to achieve excellence across this programme. 

In this role, you will also ensure effective contract management of consortium partners  and you will manage resources to meet client and programme targets, delivery milestones and deadlines.


Specific objectives of the SHARE programme:
1.    To enhance the harmonisation of ASEAN Higher Education, by taking into account EU experience and promotion of equal access for girls and women to quality Higher Education free from discrimination. 
2.    To support mutual recognition, student mobility and equal opportunities for all, including female students and those living in vulnerable situation, among Higher Education institutions in ASEAN and EU and to strengthen people-to-people connectivity. 


Opportunities and Challenges
•    SHARE is a large high-profile EU-Funded programme working across all ASEAN countries; this is the only one of its kind in East Asia and ASEAN region.
•    The Project Management Office includes staff that are new to the British Council and/or relatively inexperienced, and needs strengthening in terms of systems, processes and capacity building skills. 
•     As the role will be delivered remotely (the bulk of the team and consortium partners are based in Jakarta), additional skills and experience of managing teams remotely will be required. 

•    Sound financial management is essential on this programme since accounting records and finances for consortium partners will need to be reconciled and checked to ensure compliance. 

•     There are three European consortium partners on this contract and they each have a different role in the programme.  An important aspect of this role is therefore to ensure that operational delivery and planning is aligned across the consortium and that the needs of the consortium partnership are met. 



Programme, Contract and Business Management:
• Ensure successful delivery of the SHARE programme to all required business standards and as efficiently as possible, reporting to the Project Director on progress against SHARE workplans.

• Work closely with consortium partner Programme Managers to ensure that delivery is aligned, and reduce silos, increase effective communication across the consortium and manage risks and issues.
• Improve the overall programme management approach and management tools, working within the British Council’s project management frameworks, standards and policies.
 • Lead financial /risk management reporting for the programme, ensuring that managers have up to date and relevant information which facilitates decision-making and reporting. 
• Ensure sound financial management, planning and reporting processes are in place: work with the Finance Manager to oversee external and internal reporting, budget management and forecasting and client invoicing. 
• Client contract management and ensuring all contractual and financial requirements are met, co-ordinating/inputting on client reporting, ensuring inputs from the programme team are timely, quality-assured and submission deadlines met. 


Implementation of Programme Activity 
• Develop and nurture internal relationships across the programme team to ensure that delivery of SHARE programme achieves Value for Money.
 • Deliver the workplans for the programme and ensure all members of the programme team understand their responsibilities. 
• Ensure reporting against agreed Key Performance Indicators for the programme as per Client requirement. 
• Contribute to best practice across the programme for achieving excellence in delivery.


 Team Management and Capacity Building 
• Provide leadership, capacity building and performance management to wider team, ensuring excellent standards and practice in contract, project and delivery management processes. 
• Support continuous learning and improvement being actively embedded into the practice of the delivery team. 
• Support SHARE team in proactively seeking to understand the interdependencies and connections their work has across the consortium partnership.


•    Fluency in English-Professional working proficiency
•    Professional Project Management qualification or minimum 3 years’ experience managing large, complex projects
•    Record of proven effective team management in a variety of contexts, particularly dispersed team management and performance management
•     Experience of European Union contract management and operational management in consortium delivery
•     Detailed Knowledge of Contract and Client financial management systems and processes


•    Relevant post-graduate qualification in a sectoral or professional area relevant to development management
•    Experience of working with delivery consortiums
•    Fluency in any of the languages of the consortium besides English (German, Dutch, French) and/or Bahasa Indonesia
•    Detailed knowledge and experience of British Council business systems and processes

Closing Date:

Thursday, 6th of May 2021 23:59 Singapore Time (GMT +8)


A connected and trusted UK in a more connected and trusted world.


Equality Statement


The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies. 
The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.

The British Council is committed to safeguarding children, young people and adults who we work with.


We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.


Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.


  If you have any problems with your application please email askhr@britishcouncil.org