Senior Digital Programme Manager, Arts, China

Date: 19-Jan-2023

Location: Shanghai, East Asia, CN

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.


Job Tile: Senior Digital Programme Manager, Arts, China


Role Purpose:
The Senior Digital Programme Manager, Arts, China will:
•    Focus on delivering the outcomes of our work on Arts and Culture through a suite of global programmes and partnerships working with partners and stakeholders in the UK and overseas.
•    Provide integral operational management and leadership, often in a small to medium sized team; driving successful development, delivery, impact (incl. MEL) and financial sustainability of a mixed portfolio of partnerships, programmes or contracts at regional or global level.
•    Manage partner and stakeholder relations and can act as an account manager for a major client or stakeholder. 
•    Act as a point of contact for country and regional Marketing and Communications team and lead on the delivery of online campaign and events.
•    Work with colleagues across the region and in the UK, sometimes leading, to help deliver benefits in country from regional and globally led initiatives.


Main accountabilities but not limited to the following: 
Leadership & Managemen
• Could play a leadership role on a specific component of a larger project or programme 
• Manages delivery teams and/or project team. 
• Manages all EDI processes and ensures comprehensive use of internal tools in programme design and delivery. Maintains an oversight of the action plan developed through the use of internal EDI tools 

Relationship & Stakeholders 
• Leads on relationships at a project/programme level with the specific focus on digital partners and influencers. 
• Holds delivery partners to account including supply chain management where applicable. 
• Communicates internally and externally about a project’s success/challenges and lessons learned. 


Commercial and Financial Management 
• Manage and control the agreed budget, expenditure, and income against plans, ensure accuracy of reports and ensure sound financial management and analysis across the portfolio through monthly finance reviews and quarterly business reviews. 
• Ensure timely and accurate planning and forecasting, timely reporting of risks, including financial and identify opportunities and mitigation actions 


Programme Management 
• Ensures that every project/programme is compliant with all internal policies and processes (for example safeguarding, EDI, supply change management, social value and conflict sensitivity). 
• Contributes to development of, owns and delivers, the Programme Management Plan 
• Identifies risks in a project or programme and puts together mitigation strategies with SRO. 
• Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports. 
• Undertakes programme-specific data collection as needed and works with colleagues to identify indicators and tools for data collection, quality assures all data, and undertakes basic analysis. 
• Supports the design of results-based programmes including development of basic M & E plans and results frameworks. 
• Undertakes lessons learned and action-reporting and shares learning for future design. 
• Manages, finance, procurement, compliance and reporting on a project/programme. 

• Works closely with sources of digital skills and expertise to ensure high quality digital inputs on programmes and projects. 


Digital Communication 

•    By closely working with Head of Arts China, act as a point of contact for the country and regional Marketing and Communication teams and lead the implementation of digital campaign and online events to ensure the strategic focus 
•    Provide China’s digital landscape and market insights to the Regional and Global Arts and Marketing & Communications teams to ensure that the global digital campaigns are relevant to the China market 
•    Lead the development of China arts digital engagement strategy, by imbedding the learning from the latest developments within China’s digital landscape into a robust meaningful online engagement strategy that builds a roadmap to achieve digital engagement arts KPI’s. 
•    Act as lead adviser to the UK arts sector on how to maximise online reach and engagement in China, providing market insight on China’s online platforms and advice on IP and information security. 


Business Development 
• Supports the development and management of relationships with strategic clients and partners. 
• Applies due diligence requirements to potential partners. 
• Coordinates research in country/regional context such as analysis of client and partner trends and opportunities. 
• Manages network of associate advisors, consultants and partners. 
• Embeds effective processes, standards and tools to support pipeline and consultant/partner relationship management. 
• Manages or supports the development of high-quality bids/ proposals. 
• Participates in contract negotiations with partners and clients, and prepares agreements such as non-disclosure, pre-bid, contract and partner and consultant agreements. 
• Ensures timely reporting and communication on externally funded contracts/grant funded initiatives. 
• Participates in programme and project reviews and closure activities, helping to ensure learning is embedded in the development of new business. 


• To actively contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people’s well-being and mental health. 
• Understand the British Council’s approach to equality, diversity and inclusion and how it applies to your role and make time for learning and development relating to EDI and anti-racism. 

Role specific knowledge and experience:
•    Experience of managing multi country or large in-country programmes that have met project closure and audit standards. 
•    Knowledge and/or experience of working with at least two types of funding sources within a structured compliance regime. 
•    Able to manage delivery of digital events ensuring all corporate standards are met, including those for accessibility and safeguarding. 
•    Knowledge and/or experience of delivering online campaigns using relevant online platforms and services in China 
•    Experience of client management, partner management and/or contract management. 
•    Experience of managing a wide range of stakeholders. 
•    Experience in spotting risk in a project or programme and putting together successful risk mitigation with SRO.
•    Understanding of MEL principles. 
•    Experience of managing teams. 


Further Information:
Pay Band: 7
Contract Type: Indefinite
Location: Shanghai, China
•    Foundation level Project Management qualification (in-house training or evidence of CPD in this area could be considered) 
•    Written and verbal proficiency in English is required to CEF Level C1 English
•    Role could require some domestic and international travel as required by the programme and some out of hours and evening work responding to or driven by programme/portfolio needs
•    Condition of Employment:
Local Direct Hire
Applications are welcomed from candidates currently in this location with a natural right to work.  
Closing Date: Thursday, 16 February 2023- 23:59 China Time (GMT +8)


A connected and trusted UK in a more connected and trusted world.


Equality , Diversity, and Inclusion (EDI) Statement


The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment.  We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability.  All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.


The British Council is committed to safeguarding children, young people and adults who we work with.


We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.


Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.


If you have any problems with your application please email


Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.