Date: 09-May-2022

Location: Kuala Lumpur, East Asia, MY

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Role Title | Technician / Handyman |K Kuala Lumpur | Monthly Salary: starting from 1,677.50MYR (negotiable)

Role purpose

To provide effective and efficient support services for British Council Kuala Lumpur and to assist

budget holders in cost effective and efficient management of British Council resources and


Main Accountabilities:

  • Asset Maintenance and Inventory
  • Check all equipment in the classrooms every morning or afternoon to ensure that it is in
  • good working condition, and to ensure classroom furniture are properly arranged
  • Perform basic repair work & preventive maintenance work, which includes technical,
  • electrical, mechanical or plumbing, and to ensure the job is performed to a satisfactory level
  • Ensure all equipment is in good working condition after every maintenance work
  • Be aware of risk at the working area and ensure work carried out strictly in accordance with
  • Health & Safety and security policy
  • Liaise with external technicians/contractors on the maintenance of equipment and premises
  • Carry out inventory check and asset tagging
  • Carry out office and external storage clean-up exercise


  • Clear in and out trays for all units twice a day (10am & 4pm)
  • Clear incoming documents from all fax machines daily.
  • Check and report any defects in office area, etc. in all the toilets by daily basis.
  • Sort and distribute incoming courier consignments and other deliveries
  • Take deliveries and distribute them to the recipient(s) immediately
  • Assist with the maintenance of the Security Access Card System
  • Assist with the maintenance of the Phone System
  • Check the stationery and pantry supply and report to Facilities Manager of depreciating stock
  • Replenish stationery tray and first aid kit box
  • Clear all workstation on Mezzanine Floor of all personal stuff at the end of the day, daily (for evening shift technician) in accordance with the ‘Clear-Desk Policy’. The items are placed in the Facilities Area for staff to claim the next morning
  • Clear the ‘Booking Board’ at the end of the day (for evening shift technician) daily
  • Ensure that the Facilities Unit is always kept tidy.
  • Room arrangement (classrooms, video-conference suite & exam halls)
  • Arrange classrooms every morning/afternoon before classes begin, and tidy-up during break-time throughout the day
  • Arrange classrooms in accordance with events and requests
  • Arrange the exam halls (South Block) according to exams/events requirements

Other support duties

  • Assist with the preparation of student files for PDU off-site courses and for Teaching Centre on-site courses
  • Cover for Senior Technician during his absence
  • Assist with liaising external suppliers on matters such as Courier Services, electrical supplies and equipment’s.
  • Assist with manual handling whenever required
  • Any other duties required by Senior Technician and Facilities Manager
  • Assist with the maintenance of Allied Pickford archiving coordination – to file, send for archive and retrieve records


  • Assist with long print runs, printing, photocopying and laminating
  • Replace toners for all photocopiers whenever required
  • Ensure equipment is in good working condition
  • Ensure consumables are sufficient to meet demand


  • Assist with mass mailings, and to frank all outgoing mails each evening at 5pm
  • Maintain postage log, and to assist in maintaining Franking float
  • Call for courier service whenever required


  • Check and lock up the building at the end of the working day. Also, ensure all electrical appliances are switched off when closing the premises for the day
  • Report any abnormality in the surrounding areas to the security personnel of the building management and Facilities Manager immediately
  • Ensure Ground floor blinds are down and to switch on the spiral staircase light by 6.30pm daily
  • Act as a floor monitor for the 4th floor

Role Specific Knowledge & Experience

Language requirements - Able to communicate in Bahasa Malaysia and English

Qualifications - Sijil Pelajaran Malaysia (SPM) or equivalent


Role Specific Knowledge & Experience

Knowledge of relevant Health & Safety procedures

Basic knowlegde in maintenance of facility or premise.

Application closing date:  Tuesday 31 May 2022 23:59 Malaysia Time ‎(UTC+8)‎




A connected and trusted UK in a more connected and trusted world.


Equality , Diversity, and Inclusion (EDI) Statement


The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment.  We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability.  All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.


The British Council is committed to safeguarding children, young people and adults who we work with.


We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.


Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.


If you have any problems with your application please email


Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.