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Regional HR Operations Specialist

Date: 04-May-2021

Location: Kuala Lumpur, East Asia, MY

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. 
We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. 
These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Payband: 5
Department: Human Resources
Contract type: Fixed-term 1 Year
Location: Any location in East Asia

Role Purpose
The Regional HR Operations Specialist will provide day-to-day administrative support for employee life cycle events and play a pivotal role in driving continuous improvement and standardization of HR services delivery. Applies knowledge of HR practices, policies and processes to operational issues and continuous improvement initiative. The role holder will manage the end-to-end HR Operations functions across the East Asia Region. 


Main Accountabilities
HR Management System – myHR
Be a key admin user in maintaining myHR and key users in the creation of all data and records in the system; ensure that all required information and employee data are accurately maintained and updated promptly.


HR Operations
Responsible for the employee lifecycle HR operations such as onboarding, employment changes and off-boarding processes; be the second level contact point all HR related queries on employee life cycle, document requests, benefits management, time off, and myHR data management. 


Leave Management
Responsible to review and ensure accuracy of annual leave entitlements for employees as an annual exercise.


Administer all company employee medical check programs and maintain insurance benefits of the region.


•    Candidate must have the right to live and work in the country in which the role is based
•    Good written and oral communication skills in English and any local language
•    Minimum of 1 year of work experience in similar function
•    Good analytical skills and have experience in data analysis, statistics or reporting
•    Strong knowledge of local labour laws, tax and employment practices

•    Annual leave
•    Statutory benefits
•    Commercial insurance package including accidental insurance, life insurance, and supplementary medical insurance Provident Fund – if applicable
•    Professional development opportunities 

Closing Date: 18 May 2021, Tuesday, - 23:59 PH TIME (GMT +8)

A connected and trusted UK in a more connected and trusted world.


Equality Statement


The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies. 
The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.

The British Council is committed to safeguarding children, young people and adults who we work with.


We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.


Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.


  If you have any problems with your application please email askhr@britishcouncil.org

<span style="font-family:"Times New Roman",serif"><span style="font-family:"72",sans-serif">Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.