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Sales Consultant

Date: 23-Feb-2021

Location: Kiev, Wider Europe, UA

Company: British Council

Pay band: S1 pay band 

Location: Kyiv Ukraine 

Contract type: Fixed term  

Requirements: Candidates must have the right to work and live in Ukraine 

Closing date and time: Wednesday 10 March 23:59 Kyiv time 


The British Council in Ukraine, a leading international cultural organization, is recruiting a full-time Sales Consultant.

The purpose of this role: The main duty of a Sales Consultant is to secure excellent sales results whilst ensuring a high quality customer experience in handling enquiries about our English language services and Exams. To act as British Council’s ambassador and provide top quality services to all customers meeting all Key Performance Indicators (KPIs) and deliver Sales & Customer Relations services in order to enable the Council to meet its sales targets.


Main opportunities/challenges for this role: This role requires analytical thinking skills and good organisational skills. Attention to detail and high levels of professionalism are also essential. In addition, the post holder will be expected to be pro-active and customer orientated with excellent communication and computing skills.


Main Accountabilities:

  • Sales duties: Face-to-Face Duties, Customer Care and follow up
  • Support duties: Product Knowledge, Offer Knowledge, Finance, Records Keeping, Feedback from Customers
  • Administrative duties
  • Project work


Skills, experience and qualifications for the advertised vacancy:

Minimum / essential

  • Qualified accountant/Finance graduate
  • University degree or equivalent
  • English not less than C1 level
  • Ukrainian, Russian - native


Role Specific Skills

  • Working with customers via phone, face-to-face, email
  • Accuracy/attention to detail
  • Computing skills (MS Office, Excel)
  • Experience of using CRM;
  • Experience of using SAP


What we offer

  • official employment
  • 13th salary - annual bonus
  • 14th salary as Terminal Gratuity
  • Medical insurance fully paid for employees + coverage for family members
  • 34 calendar days of annual leave
  • Paid sick leave, special leave for volunteering


Candidates wishing to apply should fill out the on-line application form in MyHR system.

The closing date for receipt of applications is 10 March 2021.


The British Council is committed to a policy of equal opportunity and welcomes applicants from all sections of the community. We work to ensure that people are not unjustifiably discriminated against on the basis of age, disability, ethnicity, gender, religion or belief, sexual orientation or any other irrelevant grounds. We guarantee an interview to disabled candidates who meet the essential criteria The British Council took the 8th place in the ranking of the top 20 Ukrainian companies where young and ambitious Ukrainians want to work with. The survey was conducted by the international company Hay Group and included 573 Ukrainian and international companies operating in Ukraine. The results of the study indicate that the work in the British Council is the key to a successful career and the realization of professional and creative potential of employees.

The British Council believes that all children have potential and that every child matters - everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989