Exams Coordinator Test Day, CMR, Post Exam Processing

Date: 12-Jan-2022

Location: Bucharest, European Union, RO

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.


Job Title: Exams Coordinator - Test Day, CMR & Post Exam Processing
Role Purpose: The purpose of this role is to coordinate effective and efficient delivery of Exams within a location as well as post-exams processing. This role will support the engagement, relationship and performance of Venues and Test Day Staff (including acting as main point of contact) prior to and on the Test Day. The role will coordinate and escalate where required, risks or issue resolution, including co-ordination of customer communication directly or through customer services.
This role will manage the safe handling of confidential materials in accordance with compliance standards during the multiple exchanges in country/location. This includes movement and activities related to the primary storage area known as the Confidential Materials Room (CMR). This role includes managing the CMR, logistics and quality of all materials to run Test Day including stationery, uniforms, banners, IT equipment. The role is also responsible for ensuring timely scanning and submitting of exam papers to meet requirements for marking as well as for processing enquiries on results. 

Main opportunities and challenges for this role: 

  • Drive right behaviours in the team to maintain a high level of awareness related to maintaining confidentiality of sensitive exam related materials.
  • Implement improvement actions in the distribution and logistics of handling confidential materials.


Main Accountabilities:

  • Product Service Delivery
  • Customer support Risk & compliance
  • Analysis & reporting
  • Leadership & management
  • Test Day Support

Role specific knowledge and experience:

  • Experience working in an environment managing confidential materials
  • Experience of leading on delivery of computer-based exams
  • Working in a challenging environment operating against very tight deadlines
  • Experience working in a compliant and regulated environment
  • Has the ability to build relationships with external stakeholders (i.e. exam boards)



  • English language skills to the CEF C1 level
  • The post is full -time and in-office presence is required.

Pay Band: Local grade H/PB 4
Salary: 5 150 RON gross/month
Location: Bucharest, Romania
Type of Contract: Local. Fixed-term - 2 years
Closing Date: Wednesday, 26 January 2022, applications will close at 19:29 UK time

A connected and trusted UK in a more connected and trusted world.


Equality Statement


The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies. 
The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.

The British Council is committed to safeguarding children, young people and adults who we work with.


We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.


Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.


  If you have any problems with your application please email askhr@britishcouncil.org

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.