Lead Non-Formal Education (NFE), WE

Date: 22-Sep-2022

Location: Wider Europe, RS, 11000

Company: British Council

Lead Non-Formal Education (NFE), WE

Date: 22 September 2022


Location: Serbia


Company: British Council

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.


We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body 


Contract type: Indefinite


Pay band: PB 7/F


Role Purpose


The post holder will develop , design and win strategically aligned contracts and partnership funded programmes within  the Non-Formal Education (NFE)  portfolio (youth, resilience, skills development,) in Wider Europe (WE); provide sector expertise at country and regional level and has a detailed understanding of the geographies of Wider Europe particularly the Western Balkans and Eastern Neighbourhood, is a member of the senior global team for NFE and manages senior partner and stakeholder relationships.


Main accountabilities for this role:


Relationship & Stakeholder management 

  • Builds and maintains business critical relationships with key clients and partners and with leading partners in the education sector with a view to identifying new business opportunities and partnerships for the British Council 
  • Leads on relationships with a range of senior stakeholders and partners at a sector level, including representing and communicating about the UK sector, significant programmes in this field and the British Council at senior external level  
  • Co-ordinates across key stakeholders to drive strategy and ambition in bilateral relationships for the sector 

Represents the British Council externally and internally Sector/subject expertise 

  • Uses sector expertise  (Youth, resilience, skills development) to provide insight and content for corporate responses to public consultations, representing British Council’s perspective and demonstrating our thought-leadership in relevant external fora  
  • Provides up-to-date and well-informed senior-level briefings on current and emerging matters in area of expertise, conducting detailed analysis and research, contributing cutting-edge sector knowledge  content and programme design to proposals Is able to communicate on a wide range of internal and external fora within the sector and is recognised as having sector expertise 
  • Identifies and develops opportunities for the sector to build their work in country/region 
  • Promotes mobility of individuals and knowledge exchange 


Brand and market positioning  

  • Ensures British Council’s value proposition and support to the UK sector is clear, agreed and communicated. 
  • Ensures that British Council’s reputation for quality and as a valued not-for-profit partner remains high and contributes to our organisational mission of building trust between the UK and other countries. 
  • Ensure an appropriate level of market analysis, thought leadership / research is generated  Business development  


  • Builds and manages networks and relationships with strategic clients/partners. Uses insights to understand current and prospective business development opportunities for the British Council and inform planning/resourcing/investment decisions.
  • Owns and builds the pillar pipeline in region, developing opportunities with identified clients and partners to deliver programmes that are financially viable and achieve our strategic targets.
  • Leads, writes or quality assures  proposals.
  • Works closely with programme hub on partnership opportunities and successful delivery
  • Leads and advises on complex negotiations with potential partners/consortium set up and division of tasks
  • Strong understanding of a wide range of monitoring and evaluation approaches
  • Supports consistent application of global business development and delivery standards and manages internal approval processes for identified opportunities
  • Ensures internal and client compliance at regional level including legal, finance, procurement, contract management and reporting.
  • Contributes to the development of internal and external communications materials to highlight impact and support positioning for new opportunities.


Equality, Diversity and Inclusion (EDI)

  • To consistently create an inclusive and anti-racist organisational culture, being aware of your own biases and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people’s well-being and mental health particularly through periods of significant change.  
  • Have a deep understanding of and take accountability for putting the British Council’s approach to equality, diversity and inclusion and anti-racism into practice. To make time for and visibly engage with learning and development related to EDI and anti-racism.





Right to reside and work in Serbia


English, C1 level


Knowledge of local language


Degree and/or equivalent experience


Masters in relevant subject and/or equivalent work experience (desirable)


Proven sector knowledge and experience in an area relevant to Wider Europe – Youth, resilience, skills development


Senior level management experience in a role leading a team based remotely (desirable)



Role Specific Skills


  • Proven experience of business development (client management strategies, designing and developing proposals etc), and delivery for a range of clients and partners, with specific focus on EU and UK government clients
  • Experience of programme leadership, operating as an SRO/Project Director/Project Manager on a large scale/complex programme
  • Leading the technical design, delivery and evaluation of a global or multi-country programme
  • Ability to operate in highly ambiguous strategic context and maintain a systematic and integrated approach
  • Experience of analysing complex data and writing winning proposals for partnership or commercial contracts
  • Proven experience of developing and managing a range of strategic partnerships
  • Ability to influence senior internal and external stakeholders
  • Experience of Child Protection & Safeguarding / working with children / managing staff working with children and adults at risk, as well as conflict and gender sensitivity


Closing Date for applications:  17 October 2022, (23:59 UK time / 01:59 Central European Time)


Equality Statement

The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies. 
The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.

The British Council is committed to safeguarding children, young people and adults who we work with.


We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.


Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.


  If you have any technical problems please email askhr@britishcouncil.org