Human Resources Lead

Date: 05-Aug-2022

Location: Bogota, Americas, CO

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. 
We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. 
These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.



Become part of one the largest organizations in the world, that through arts and culture, education and the English language, support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.


British Council staff, amongst other things, appreciate being treated fairly by the organisation and its commitment to respecting individual differences such as age, disability, ethnicity, gender, religion, sexuality and social background.


Pay Band: G

Contract Type: Fixed Term Contract for 1 year
Location: Bogota

Department: Human Resources

Right to Work Requirements: Right to Work in Colombia. The British Council is not able to support or sponsor work visa applications from non-Colombians.

Closing Date: advert will close on Wednesday August 10, 2022 at 23:59 Colombia time.


Role Purpose

This role manages the delivery of the Human Resources function for the British Council in Colombia, mainly focusing on planning, advising, supervising and implementing processes related to HR, including administrative and operational.  This post plays a pivotal role in driving continuous improvement and standardization of HR services delivery, applying knowledge of HR practices, policies and processes to operational issues and continuous improvement initiatives.


It is also responsible for the delivery of HR Operations and ensuring consistency and accuracy of the processes, systems and data.  This requires a hands on approach and be willing (and flexible enough) to perform effectively both in the transactional and the strategic arenas with very little support.


Main accountabilities but not limited to the following

  • Line manage the HR Coordinator in country, providing guide, empowering and helping prioritise and deliver operational and administrative tasks. 
  • Coordinate staff onboarding and offboarding processes in liaison and close contact with the resources and resourcing team and hiring managers. 
  • Oversee production of employment documents and paperwork, ensuring local compliance and alignment with global policies.
  • Advice and follow up on visas processing for foreign employees, keeping control of renewal dates and informing staff on a timely manner of actions they must take to complete visa processes.
  • Manage and keeping updated internal work regulations (Reglamento Interno del Trabajo) ensuring is properly explained shared and published.
  • Manage and safeguard personnel physical in electronic files following data protection policies.
  • Coordinate and oversee payroll and employment related pay processes, liaising with payroll provider, cross checking information, following up on approval process. Ensuring accurate, timely payment and compliance with all statutory requirements.
  • Develop, interpret, and apply policies providing expert, professional and adequate Human Resources advice to support team leaders achieve their business goals.
  • Support in ensuring that HR policies and practices are aligned with global British Council policies and locally relevant and compliant. 
  • Maintain and expand working knowledge of current laws and regulations related to Human Resources that directly impact the organization and its compliance requirements
  • Ensure all Health and Safety Programme (Programa de Seguridad Industrial y Salud Ocupacional) is compliant and followed at all times.
  • Building effective relationships through providing reliable and professional HR advice to team leaders and senior leadership. 
  • Work in collaboration with other HR colleagues and centre of expertise colleagues in project and initiatives as required. 
  • Provide advice to country and regional leadership on staff survey action plans.
  • Represent HR in country Senior Leadership Team leaders and projects. 
  • Produce HR related reports as and when requested by country and regional leadership
  • Advice line managers and senior leadership on complex employee relations, disciplinary and under performance cases aiming to find suitable solutions and alternatives aligned to our global policies and local legal framework.
  • Continuously improve HR, pay and benefits practices and processes striving to become a more efficient professional services function.
  • Approach issues and roadblocks with a continuous improvement mindset
  • Contribute and engage in HR related change projects acting as a propositive and positive change advocate.


Requirements of the role

  • At least three years of experience as a generalist in Human Resources with proven management of all HR processes.
  • Knowledge and experience in Labour relations, Colombian Labour Law and Payroll and statutory employment contributions in Colombia.
  • Experience in conflict resolution, disciplinary processes, and workplace investigations.
  • Proven experience of stakeholder management at all levels.
  • University degree in Psychology, Business Administration, Industrial Engineering, or a related area.
  • Written and verbal proficiency in English at C1 or equivalent level is required.



  • Experience providing guidance and support with Visa and migration process to expats and foreign nationals.
  • Post graduate studies on Human Resources Management or related field 



  • Competitive remuneration package
  • 36 working hours per week
  • Social security paid in full by the organization
  • Flexible working hours
  • English classes (subject to availability of slots)
  • Opportunity to work in a global organisation that embraces diversity and inclusion
  • Generous paid leave entitlement
  • Engage with the UK and more than a hundred countries around the world
  • Professional learning and development opportunities/courses/training throughout the organization.


A connected and trusted UK in a more connected and trusted world.


Equality, Diversity, and Inclusion (EDI) Statement


The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment.  We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability.  All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.


The British Council is committed to safeguarding children, young people and adults who we work with.  We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.


Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.


If you have any problems with your application please email


Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.