Digital Product Manager, Exams IT Services

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.

Pay Band: 6 (from CNY 12,000 per month)
Country/Location: Beijing, China
Department: Exams
Contract Type: Fixed term contract (2 years)
Closing Date: Tuesday, 14 May 2024- 23:59 China Time (GMT +8)

Role Purpose:
This is a dedicated role in Exams system product team to align with business teams and IT project teams to manage the product whole life cycle, conduct business & process analysis, user requirements collaboration, and to support the functional design and control the quality of the development.

Accountabilities:
•    Understand and analyse the user requirements for developing exams systems.
o    Lead on product/ function-based life cycle management, including user needs analysis, process review, backlog prioritization, document preparation, end-to-end release.
o    Support business users to adapt new functions and collect feedbacks for continuous improvement.
o    Communicate with business users for system related issues.
•    Support the system development and changes process as key stakeholder.
o    Work with development team for user needs clarification, system development, quality control.
o    Manage user training, demos, user acceptance tests and release process.
•    Professional development and other duties including:
o    Attend trainings, workshops and other professional development activities as necessary.
o    Other duties and projects as assigned.
•    Manage information created and received in compliance with the British Council’s information management standards, policies, the UK data protection principles and local legislation.

Role specific knowledge and experience:
•    Relevant full-time work experience 
•    Cross-team work experience in IT projects
•    Proven record of product/ project management, process control and quality assurance Knowledge of Agile, Lean, Waterfall.

Role specific skills:
•    Proven record of user needs analysis and user requirement management 
•    End-to-end digital product management

Requirements: 
•    Education: Bachelor’s degree or equivalent
•    Language:
o    English B2 (Aptis, IELTS 6.5 or equivalent) 
o    Chinese C1 ( HSK 5 or equivalent)
•    Certification and Professional Qualifications
o    PMP/ PRINCE2
•    Condition of Employment:
Locally Recruited
Applications are welcomed from candidates currently in this location with a natural right to work.  
Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role.  Relocation support is also not provided. 

Benefits:
•    Annual Leaves (on a pro-rata basis if the service period is less than one full year); public holidays 
•    Statutory benefits: national social insurance benefits and housing fund 
•    Other benefits: commercial insurance package including accidental insurance, life insurance, and supplementary medical insurance  
•    13th month salary: staff who pass the probation and work for minimum of 6 months in a year will be entitled to annual bonus in December 
•    Performance-related pay: paid annually according to relevant performance review scheme  
•    Professional development opportunities
 

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment.  We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability.  All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email askhr@britishcouncil.org

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.