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We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people. Salary: $3,320,572 COP Contract Type: Fixed term contract for 1 year, with the possibility of an extension Location: Barranquilla Right to Work Requirements: Right to Work in Colombia. The British Council is not able to support or sponsor work visa applications. Closing Date: advert will close on Sunday, December 1st, 2024 at 23:59 Colombia time. Role Purpose In this role you will provide essential support in administration, logistics, and document management to the Operations Manager and academic team during the delivery of a large-scale, long-term project in the English Programmes Unit. You will help ensure the project runs smoothly by aligning tasks with its goals and following the British Council's and stakeholders' policies. Your work will be important in keeping the project on track and making sure everything is organised. Main accountabilities but not limited to the following Supports to academic and operational team on the delivery and monitoring of the project in line with the corporate policies and stakeholders' requirements. Organises project meetings, keeping detailed records through minutes and attendance lists. Carries out the distribution of bulk messaging via WhatsApp, SMS, and email, teachers, and program participants as needed, in accordance with the various strategies established in the project. Conducts follow-up calls to monitor attendance for both teachers and students across the project's various strategies. Provides support for teachers and students registration through various project strategies. Supports school visits across Barranquilla as needed, in alignment with the project's strategies and objectives. Supports the maintenance and management of databases for complaint responses and monitoring participant non-attendance. Ensures high-quality standards for English test logistics and organisation of virtual and face to face events related to the obligations of the agreement. Communicates and follows up with the logistics operator for the organization of events, which includes activities such as printing materials, banners, QR codes for attendance lists, refreshments, sound, and necessary equipment. Manages project documentation by maintaining organized digital and physical records. Supports internal compliance activities, including due diligence, records management, and the collection and storage of data. Ensures the proper registration of consent forms in accordance with British Council policies on image usage, information management, and safeguarding. Keeps a file of attendance, registration, participation, and customer satisfaction surveys. Assists in the collection and review of evidence of deliverables from various contractors responsible for implementing specific strategies of the project. Supports data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports to meet needs of funders ensuring compliance with all data protection policies. Prepares, oversees, and fills out the necessary forms for the collection of audience target data for the project. Assists in consolidating and ensuring the quality of deliverables for presentation to the partner, in alignment with the assigned component. Manages relationships with clients/partners/stakeholders at the appropriate level. Manages relationships with vendors and suppliers and holds them to account for delivering services. Requirements of the role Two (2) years of proven experience in the coordination of large-scale projects, ideally in educational or social sectors. At least (1) year of experience in the administration of contracts and suppliers. At least one (1) year of experience in organizing logistical events and using platforms for tracking participants attendance. Understanding of procurement processes for obtaining goods and services. Ability to operate in English (both written and spoken) at a business level. Non-native speakers of English should demonstrate a CEFR A2 level. University degree in economy, administration, accounting, engineering, international relations, or related areas. Proven experience with data management tools and/or advanced proficiency in Microsoft Excel. Additional information Role could require some domestic travel as required by the project. Some out of hours and evening work responding to or driven by project needs. Note: you are welcome to upload your supporting statement in English or Spanish, whichever you prefer; however, if invited to interview, this will be fully in English and with an interview panel. English proficiency may be assessed before inviting for interviews. A connected and trusted UK in a more connected and trusted world. Equality, Diversity, and Inclusion (EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. 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