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We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people. Salary: $4,564 Reais Contract Type: Fixed Term Contract for 2 years Location: Sao Paulo Right to Work Requirements: Right to Work in Brazil. The British Council is not able to support or sponsor work visa applications. Closing Date: advert will close on Sunday, December 1st, 2024 at 23:59 Colombia time. Role Purpose You will play a key role in supporting efficient and accurate payroll operations across the Americas, ensuring payroll processes run smoothly, keeping employee records up to date and maintaining the accuracy of the payroll master data. You'll be at the heart of ensuring our payroll operations are compliant and streamlined, while gaining hands-on experience in payroll administration. You will also support the Americas Payroll & People Data Manager, helping to improve processes and enhance our payroll services. This role requires someone who is detail-oriented, eager to learn, and excited about contributing to continuous improvement. Main accountabilities but not limited to the following Support the collaborative efforts with the People function to ensure a seamless employee experience. Handling payroll related queries from staff liaising with vendor and internal stakeholders, and timely management of queries adhering to Service Level Agreements. Strive to understand stakeholder queries and resolve tickets in a customer centric manner. Ensure information in MyHR (Global HRIS) is accurate and updated regularly and maintain annual dashboard. Master data in payroll software is updated on monthly basis. Prepare monthly reconciliation and various reports for respective stakeholders. Support the review of data sourced from multiple countries. Assist with the maintenance rigorous filing of all payroll related documentations (payslips and payroll reports especially). Support with archiving/ destroying payroll records in line with data protection policies and practices in the country. Support British council and local labour audits where required. Support the regional payroll operations strategy, including review of existing delivery model and practices to ensure compliance, efficiency and accuracy. Assist with completing payroll calculations manually (through excel templates) or through a payroll system. Follow up with payments and contributions to statutory bodies (pension, social security particularly). Ensure system generated pay slips are distributed to employees accurately and in time. Consolidate payroll register report and other payroll related reports and seek appropriate vetting and approvals for payroll processing Proactively support and offer help to other team members when their workload requires additional support. Show flexibility in delivering activities that are not strictly in this role scope. Requirements of the role Experience of working with multiple datasets and confidential employee information Experience of delivering payroll operations processes and practices. Proven ability in solving process and technical issues. Professional HR or accounting qualification. Note: you are welcome to upload your supporting statement in English, Portuguese or Spanish, whichever you prefer; however, if invited to interview, this will include questions in English and it will be with an interview panel. English proficiency may be assessed before inviting for interviews. A connected and trusted UK in a more connected and trusted world. Equality, Diversity, and Inclusion (EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. 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